[H-00]Help centre
Guides for the warehouse floor.
Short, practical guides for getting set up. Can't find what you need? We're one message away.
- H-014 min read
Getting started with Startship
From sign-up to your first synced order in six steps.
Read the guide - H-025 min read
How to connect HKTVmall
Enable Open API in MMS, copy your UUID and private key, and paste them into Startship.
Read the guide - H-034 min read
Printer setup
A5 or 100 × 150 mm thermal labels, the HKTV paper sizes, and the browser print settings that matter.
Read the guide
Still stuck?
Send us a message with a screenshot and we'll sort it out.